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Welcome to Jackson EMC's online account access system.

Once you sign in, easy-to-follow instructions will guide you in viewing your account information including current and past bills, transaction history, and meter read history.

Also, you can now report power outages online simply by using your account profile.

Registered users sign in with your profile name and password.


Additionally, express payment options are available through BillMatrix. Visa®, MasterCard®, and Discover® credit card, ATM/debit card, and electronic check payments are accepted. The transaction will be immediately applied to your Jackson EMC account. There is a service fee for express payment transactions. Jackson EMC passes the full amount of the service fee to BillMatrix.

If you would like to make a payment by phone, please call the customer payment line at 1-800-325-8597. For other bill payment options click here.